Why connect Welcome Pickups?

We connect seamlessly with your PMS or Channel Manager to allow you ensuring a personalised and hassle-free travel experience.


Automate the guest experience and facilitate smooth transfer.

Direct conversion

Increase rev-par by offering airport transfer upsell and access to customer transfer details.


No cost on your end to connect to your existing tech stack.
  • Working with Welcome Pickups helps us start the hotel experience as soon as the guests leave the airport, with an easy to book service specially created for our property

    Kirill Grychenko, Hotel Bachaumont & Hotel National des Arts et Métiers
  • I’ve worked with so many shuttle companies, but Welcome Pickups is special! The service is great, they make everything easy!

    Pilar Cantero, Hotel Praktik Essens
  • Thanks to Welcome Pickups, our hotel has not only increased its revenues but, most importantly, its customer satisfaction rates

    Miguel Ángel Gálvez, General Manager at Hotel Duquesa de Cardona

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Frequently asked questions

Is there an integration fee?

No, connectivity is completely free of charge for all of our hotel partners.

How do I connect my Channel Manager and/or PMS to Welcome Pickups?

Connecting your channel manager and/or PMS is quick and easy. Welcome Pickup’s seamless integration process allows partners to connect in less than 30 seconds.

Is Welcome Pickups integration GDPR compliant?

Yes. Welcome Pickups has established connections exclusively with the primary and most reputable PMS and Channel Manager systems in the industry, thus ensuring compliance with GDPR norms.

What kind of information is requested through connectivity?

No sensitive information is requested through the connection. The Channel Manager and/or PMS system only pushes 4 data points: name, check-in date, check-out date, and email.

Will the service be available for all my sales channels?

Yes, the service will be available for all sales channels connected to your Channel Manager/PMS, including booking engines and OTAs.

Is it possible to use Welcome Pickups without a channel manager/PMS connection?

Yes, Welcome does its best to adapt to the needs of each hotel organisation, offering different types of collaboration if needed.

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