A step-by-step guide to our booking process, confirmation emails, and guest arrival experience
The average traveller books in less than 60 seconds
1. The traveller selects the pickup point, date, time and receives a quote
All airports, ports, train and bus stations in the destination appear as suggestions in the list.
2. The fixed price is calculated
There is no surge pricing and no hidden costs. The quoted price is final, including tax, gratuity and transaction fees.
3. The traveller submits their flight or ferry number
We monitor flight and ferry arrivals, so our driver will always be there when the traveller arrives, even if they’re early.
4. The traveller pays for the transfer
Our checkout process is super fast, even on mobile. We support all major cards, Apple Pay, PayPal and Google Pay.
Confirmation Emails & Mobile App
A streamlined meet and greet experience
Your travellers deserve the best Welcome experience
Join our partner programme and start offering Welcome Pickups to your customers or audience.