Integration category
Status
Website
Operating Countries
Overview
Mews
Benefits
1-way integration
GDPR Compliant
Boost operational efficiency
Boost operational efficiency through smart automation and streamlined tasks across multiple departments
Increase revenue
Increase revenue through better rate management, more upselling and higher occupancy.
Diversify revenue streams
Diversify revenue streams through easy space management within a single system (e.g. parking, day-use rooms, co-working spaces)
Improve guest experience
Improve the guest experience by providing choices for how to manage their stay
Cut manual errors
Cut manual errors and operate at a higher level of security for payment processing and data management
Create a tech stack
Create a tech stack that best suits your hotel with flexible plug-and-play integrations
Mews is a leading platform for the new era of hospitality. Over 3,500 properties in 80 countries are powered by Mews. The Mews Hospitality Cloud is designed to streamline operations for modern hoteliers, transform the guest experience and create more profitable businesses. Customers include Accor, Generator-Freehand, Nordic Choice Hotels, The Social Hub, Life House and Les Airelles. Mews has been named the World’s Best Independent Hotel PMS Provider by World Travel Tech Awards (2022) and won Best Place to Work in Hotel Tech (2021, 2022) from Hotel Tech Report. The company has offices in Europe, the United States and Australia.
What is the product you offer?
Mews is an innovative hospitality cloud that empowers modern hoteliers to improve performance, maximize revenue, and provide remarkable guest experiences. More than a PMS, it is a fully integrated ecosystem of eight key products – Operations, Payments, Guest Journey, POS, Business Intelligence, Multi-Property, Marketplace and Open API – which harness the power of smart automation to make a real difference for properties and chains of all sizes.
What makes your product unique compared to your competitors?
Mews is unique because it truly puts the guest at the center of the solution. It pursues a philosophy of user disengagement: the idea that both guests and hotel staff should interact with hotel technology as little as possible. This idea of invisible technology ultimately creates more remarkable experiences for guests and more rewarding jobs for hospitality teams.
What are the key features of your product that you would like to highlight?
- Mews Operations: the control center for front and back-office staff, with a powerful system that uses smart automation to streamline reservation and revenue management, housekeeping and more.
- Mews Guest Journey: put guests in control of their stay, from a high-conversion Booking Engine through to Self Service Kiosks and Virtual Concierge.
- Mews Payments: a fully integrated payment system, with secure, instant payments at any part of the guest journey.
- Mews POS: a complete F&B point-of-sale solution with digital ordering, connected inventory and real-time reporting.
- Mews Business Intelligence: visual dashboards with powerful, customizable reporting to present your property and guest data in a digestible way.
- Mews Marketplace: integrate with 800+ specialist hotel tech solutions that can help elevate your property. No connection fees and no waiting around.
- Mews Open API: embrace limitless connectivity and customization by integrating any bespoke or third-party software solutions that your property needs.
- Mews Multi-Property: scale, secure and streamline multi-property operations with tech solutions that centralize management of rates, users, portfolios and more.
What’s your ICP (Ideal Customer Profile)?
Mews is the perfect solution for any hospitality owner, operator or practitioner looking to leverage the full power of technology to make guest experiences remarkable.
