A step-by-step guide to our booking process, confirmation emails, and guest arrival experience
The average guest books in less than 60 seconds
1. The guest selects the pickup point, date, time and receives a quote
All nearby airports, ports, train and bus stations appear as suggestions in the list. Your property’s address will be pre-filled.
2. The fixed price is calculated
There is no surge pricing and no hidden costs. The quoted price is final, including tax, gratuity and transaction fees.
3. The guest submits their flight number
We monitor flight arrivals, so our driver will always be there when the guest arrives, even if they’re early.
4. The guest pays for the transfer
Our checkout process is super fast, even on mobile. We support all major cards, Apple Pay, PayPal and Google Pay.
Confirmation Emails & Mobile App
A streamlined meet and greet experience
Your guests deserve the best Welcome experience
Join our partner programme and start offering Welcome Pickups to your guests.