A step-by-step guide to our booking process, confirmation emails, and guest arrival experience

The average guest books in less than 60 seconds

1. The guest selects the pickup point, date, time and receives a quote

All nearby airports, ports, train and bus stations appear as suggestions in the list. Your property’s address will be pre-filled.

2. The fixed price is calculated

There is no surge pricing and no hidden costs. The quoted price is final, including tax, gratuity and transaction fees.

3. The guest submits their flight number

We monitor flight arrivals, so our driver will always be there when the guest arrives, even if they’re early.

4. The guest pays for the transfer

Our checkout process is super fast, even on mobile. We support all major cards, Apple Pay, PayPal and Google Pay.

A streamlined meet and greet experience

Your guests deserve the best Welcome experience

Join our partner programme and start offering Welcome Pickups to your guests.


6322A453-7C13-4357-86A4-90059E31352E Created with sketchtool.
6322A453-7C13-4357-86A4-90059E31352E Created with sketchtool.